Our strength is personalized, friendly, competent service, served up with a strong dose of integrity. We make sure that you get the best value for your dollar, not just the best price. We build our business on referrals from our valued and happy customers. Proudly serving Albertans since 1957.
We have decades of experience to ensure that you get a great deal on your insurance products, but there's more to it than that. Our service also includes risk assessment to ensure that your coverage is at a level that makes you feel secure, and that you are informed of exactly what your policies cover. If you do suffer an insured loss, we help you manage communication with your provider and the other parties' insurance companies. One local call puts you in touch with a person you know, who can advise you on the best course of action to protect your interests.
I feel very protected and safe knowing that CRS Merrill Insurance is looking after my personal and business insurance needs.
I feel like I am talking to friends when I call CRS Merrill Insurance. They truly do care and explain everything without fancy insurance jargon and terminology that I do not understand. They respond to my calls and emails almost immediately.
The quotes that CRS Merrill provided us matched or beat our current policies. But what really compelled us to switch our policies to CRS Merrill was the personal service the team provides. It is definitely head to shoulders above the competition.
... we were pleasantly surprised when Elyshia's quotes came in significantly less. In total she saved us almost $1,500 while providing better coverage.
Having spent more than 35 years in the insurance industry, Bev’s experience and industry relationships play an integral role in her ability to assist our clients throughout the insurance process. In her free time she enjoys travelling, sailing, golfing and spending time with her husband, family and friends.
Elyshia’s passion for building relationships with her clients is truly her key to success. She brings many years of insurance experience in varying roles to the brokerage, and can help clients with all of their insurance needs. Outside of the office Elyshia enjoys being active and traveling with her husband.
With many years in Customer service, and her care for people and passion in the insurance industry, Angie has developed good relationships with her clients. She takes pride in taking time to explain, and educate them on their products, and then recommending the best coverage for them. She loves traveling and wine touring, along with spending quality time with friends, family & her 5 grandchildren.
Diana’s past experience as an underwriter for an insurer allows her to work diligently with the team for our customers. She loves to travel and experience new adventures with her kids, family and friends.
Jeff’s motivation to provide high end customer service fuels his desire to help his clients. He understands the industry and enjoys making the process clear and stress free for his customers. His light hearted personality allows a quick rapport to be built which fosters the development of long term relationships. In his free time he enjoys being outside with his family seeking new adventures and creating memories.
Judy’s smile comes through the phone lines when you call in – and assists all of us to make our job easier. In her spare time she is busy travelling with her husband, two children and looking after her new puppies.
Kelly likes to bring a positive attitude to all situations, she enjoys helping find the best coverage for your insurance needs, big or small. Kelly’s background is in Oil & Gas and Healthcare but she has not looked back since joining the world Insurance in 2018. Kelly takes pride in being a mother of three wonderful boys who keep her busy with sports and camping. She also has two rescue dogs that she adores and is very involved in several rescue organizations finding forever homes.
Kristina has decades of experience working in Insurance both in BC and Alberta. She takes pride in helping clients and making their insurance experience as pleasant as possible. Outside of work you can find Kristina on her motorcycle or out camping with her dog Oscar.
Lori worked for an insurance company for over 10 years and then took time off to raise her family. She returned to the work force as office manager for a national insurance adjuster and loves spending time with her family, camping, reading and cooking.
Miyuki has a long history in client care – she’s a natural born helper, passionate about bridging a service gap whenever and wherever she can. She enjoys outdoorsy activities: hiking, camping in summertime and skiing in winter. She also loves to cook all sorts of cuisines, now trying her hand at baking.